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Hours of Operation:
Monday through Thursday
6:00am through 3:00pm MST
Due to overwhelming call volume, we will not be performing order status checks on any orders still within their estimated lead-times. We will perform status checks on those at the end of or after the estimated lead-times. Email requests are faster as we're able to address them sooner than the phones.
Also due to overwhelming call volume, voice messages left with our Customer Support number may take quite some time to get a response. Our phone system sometimes overwrites voice messages left by customers so please either try again or send a message to sales@x-caliber.net (as this email address can be checked and responded to anywhere by anyone here), you're far more likely to get a prompt response with an email inquiry than via phones for the time being.
Before placing an order, please double-check to ensure all details are correct beforehand! Delays involving order change requests continue to increase.
Estimated Lead Times:
(ALWAYS UP-TO-DATE--Last Change 08/19/2024)
Unturned Blanks 2-4 Weeks*
Contoured Blanks 3-6 Weeks*
Prefits 6-8 Weeks*
ARs 7-10 Weeks*
Muzzle Devices/BART Tools 1-4 Weeks*
Carbon Fiber adds +1-2 weeks to base barrel/blank type lead time
Cryogenics adds +2-3 weeks to base barrel/blank type lead time
Cerakote adds +1-2 weeks to base lead time
Expedite Option reduces estimated lead time by approx. 50%-25%, not including 3rd party service lead times such as Cryogenics or Cerakote
*Wait times are just an estimate, as tools can break or go out-of-spec requiring replacement or machines can go down requiring servicing, extending our lead time by 6 to 8 weeks or more
Please read our Frequently Asked Questions (FAQ) Page for more information.